Privacy Policy

This Privacy Policy explains how Your Company Name ("we," "us," or "our") collects, uses, stores, shares, and protects personal data when you use Your App Name, including our website, dashboard, connected integrations, scheduling tools, media uploads, publishing features, and related services (collectively, the "Service"). By using the Service, you acknowledge the practices described in this Privacy Policy.

We may collect the following categories of information:

• Account information, such as your name, email address, password hash, workspace details, and profile information.
• Content and assets you upload or create, including captions, hashtags, text, images, videos, documents, drafts, and publishing metadata.
• Connected account and integration data, including authorization tokens, account identifiers, and metadata needed to connect supported third-party services such as social platforms and cloud storage providers.
• Scheduling and publishing data, including selected channels, posting targets, publish times, time zone preferences, approval settings, posting history, and job status information.
• Technical and usage data, including IP address, browser type, device data, log events, error records, session activity, and analytics related to your use of the Service.
• Support and communication data, including messages, tickets, feedback, and records of support interactions.

We use personal data only to operate and improve the Service. This includes using information to:

• Create and manage user accounts and workspaces.
• Authenticate users and maintain secure sessions.
• Store, organize, and process uploaded media and post content.
• Connect third-party services and perform user-authorized actions on those services.
• Schedule, queue, publish, retry, archive, and track social content on your behalf.
• Provide customer support, troubleshoot issues, and monitor system reliability.
• Detect abuse, enforce platform rules, prevent fraud, and maintain security.
• Comply with legal obligations and resolve disputes.
• Improve product features, performance, and user experience through internal analytics.

If you connect third-party services, you authorize us to access and use the data and permissions you explicitly grant in order to provide the relevant feature. Depending on the integration, this may include retrieving account metadata, storing connection tokens, scheduling content, publishing posts, or archiving content to connected storage. We do not claim ownership over your third-party accounts or your uploaded content. You remain responsible for the permissions you grant and for the content you choose to publish through the Service.

If you connect Google services, we will use Google user data only to provide or improve the user-facing features you requested inside the Service. We do not sell Google user data, use it for advertising, or use it for unrelated profiling. We access only the permissions necessary for the enabled functionality and expect users to review the requested scopes before authorizing access.

We do not sell personal data. We may share information only in the following limited circumstances:

• With service providers and infrastructure vendors that support hosting, storage, authentication, analytics, support, monitoring, and security.
• With connected third-party platforms when required to perform a user-requested action, such as publishing a post or storing a file in a connected drive.
• With professional advisors, regulators, law enforcement, or courts where legally required or reasonably necessary to protect rights, safety, or the integrity of the Service.
• As part of a merger, acquisition, financing, or asset transfer, subject to appropriate confidentiality and continuity protections.

We retain personal data only for as long as necessary to provide the Service, maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of data, whether the data relates to an active account, and whether deletion is restricted by technical, legal, or security requirements.

We use reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, disclosure, or alteration. However, no internet-based service or storage system can be guaranteed completely secure, and you use the Service at your own risk.

Your information may be processed and stored in countries other than your own, depending on where our service providers or infrastructure are located. Where applicable, we take reasonable steps to require appropriate protections for transferred personal data.

Depending on your jurisdiction, you may have the right to access, correct, delete, export, or restrict certain personal data. You may also disconnect integrations, delete uploaded content, or close your account, subject to legal, contractual, and technical limitations. To make a privacy-related request, contact us at support@yourdomain.com.

We may use cookies, local storage, tokens, and similar technologies to keep you signed in, maintain preferences, secure sessions, understand product usage, and improve performance. You can manage browser-level cookie preferences, but disabling certain technologies may affect Service functionality.

The Service is not intended for children under 13, or under any higher minimum age required by applicable law. We do not knowingly collect personal data from children in violation of applicable law.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes may also be communicated through the website, dashboard, or email where appropriate. Continued use of the Service after an update means you accept the revised Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at support@yourdomain.com.